Refund Policy and Terms of Service.FAQ

Frequent questions
How to make my order? / How Do I Place An Order?
Secure shopping and payment options
Secure Ordering & Payment Options
 It's very easy, add the desired item to your cart,
and continue with the check out process in our secure payment gateway.
Cards, Transfer, Paypal and Bizum available.
You can pay in 3 months with Klarna, without any additional charges. Just follow the simple verification process.
 
RETURN POLICY
PIAMONTE carefully checks each item before shipment.
Small irregularities, veins or differences in dyeing, far from being defects, are the best proof that it is natural leather, chrome- free, vegetal tanned and dyed 
    If you're not completely satisfied, we'll refund you back.
      You can return to our office
      TO : PIAMONTE c/JUAN DE MENA 15- 5 DCHA. 28014 Madrid. (Transport at your expense )
      Once we receive the item, which must include your name, email and phone number, you will receive a full refund of the product within 24 hours.
          We advise you to make a careful purchase, slowly checking the images, color and measurements of the item to avoid returns.

                                                   

                                               SHIPPING

          PIAMONTE online will bring your purchases and gifts home as soon as possible.
          Shipping spain
          • 4/5 business days, if you choose STANDARD SHIPPING , bymail, the cheapest option if you plan your purchase with time.
          • From DECEMBER 15 to JANUARY 5, the postdelivery times, our ordinary delivery, are 7/10 working days, due to overload on Christmas dates.
          • If you want to receive your order on DECEMBER 23, you must anticipate your purchase online before DECEMBER 16, for standard shipping.
          You can also choose express delivery 
          NATIONAL URGENT SHIPPING 24/48 HRS
          MADRID LOCAL DELIVERY ON THE DAY.
          EUROPE : STANDARD POST DELIVERY 7/10 days
          AMERICAN CONTINENT, ASIA, AFRICA & AUSTRALIA
          STANDARD POST DELIVERY 20 / 30 days
          or choose express delivery( at a higuer cost) shown on your delivery options on check out

          All our products are gift-wrapped, textile logo bag for handbags and box+ribbon with our logo for wallets.
            THANK YOU SO MUCH FOR BEING OUR MOST IMPORTANT ASSET!